Quick overview
Job description
SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We provide the world’s most comprehensive range of integrated inspection, testing, certification and advisory services, powered by the latest technology and digital tools.
Role Purpose
Own the end-to-end delivery of automation, AI, data integration and custom application initiatives across Middle East operations. Independently convert business problems into secure, scalable and supportable solutions from requirements and architecture through development, UAT, deployment, documentation and production handover. This is not a Power Automate-only role.
Key Responsibilities
- Manage multiple concurrent projects, priorities, estimates, dependencies, risks and timelines with limited supervision.
- Engage stakeholders, improve processes, document requirements and establish measurable baselines and benefits.
- Architect and build workflow/RPA solutions using Power Automate Cloud/Desktop, Power Apps, Dataverse and SharePoint.
- Develop enterprise web applications and content management systems covering database, API, business logic, frontend, RBAC, workflow, search and audit trail.
- Design SQL Server databases and complex T-SQL solutions; build REST/API, OAuth/Entra ID, webhook, database and file/SFTP integrations.
- Develop Fabric data pipelines and analytics, and practical Copilot Studio, AI agent, OCR/Document Intelligence and RAG solutions.
- Coordinate testing, UAT, deployment, stabilization and support handover; apply secure coding, Git, logging, monitoring and environment controls.
- Produce detailed architecture, technical design, data model, API, security, test, deployment, runbook and troubleshooting documentation.
Must-Have Technical Skills
- Production experience with Power Automate Cloud/Desktop, Power Apps/Power Platform, Dataverse and SharePoint.
- Advanced SQL Server/T-SQL: data modeling, stored procedures, views, indexes, transactions and performance tuning.
- Full-stack delivery using C#/.NET/ASP.NET Core/Web API and React/TypeScript/JavaScript, or strong enterprise equivalents.
- REST APIs, JSON/XML, OAuth 2.0, Entra ID, custom connectors and enterprise integration.
- Git, DEV/UAT/PROD, testing, release practices, exception handling, logging, monitoring and troubleshooting.
AI & Niche Skills
- Mandatory: demonstrate a production business problem solved using AI, including personal contribution, validation controls and measurable outcome.
- Strongly preferred: Microsoft Fabric, OneLake, Lakehouse/Warehouse, pipelines, notebooks, SQL/PySpark and Power BI.
- Copilot Studio, AI agents, tools/actions, enterprise knowledge, APIs, Power Automate integration, RAG and human-in-the-loop controls.
- Azure AI/Document Intelligence, OCR, intelligent document processing and prompt engineering.
- Advantage: LIMS/instrument, ERP, Finance/Procurement, certificate/document, inventory and high-volume portal integrations.
- 5-7 years hands-on software development, automation, database and systems-integration experience.
- Bachelor’s degree in computer science, IT, Software Engineering or equivalent.
- Preferred current Microsoft credentials: Power Platform Developer, Fabric Data Engineer, AI/Agent, Azure or Power BI certification.
- Core tools must have been used to deliver organizational production solutions; training or certification-only exposure is insufficient.
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