Quick Overview
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Aftermarket Sales based in the United States. This is a senior commercial leadership opportunity focused on accelerating growth across an established aftermarket business in industrial automation and manufacturing. You will lead and integrate project and parts sales functions into a unified, high-performing commercial organization.
The role combines strategic sales leadership, operational excellence, customer engagement, and revenue growth across multiple aftermarket offerings. You’ll shape commercial processes, strengthen customer relationships, and create scalable sales practices that support long-term expansion. A major focus will be building consistency across the sales organization, including CRM adoption, performance management, and process standardization.
You’ll also contribute to broader growth initiatives, including organic expansion, strategic partnerships, acquisition opportunities, and the development of a global sales and service network. This hybrid leadership role offers the opportunity to influence a growing international business while leading teams through organizational change and transformation.
Accountabilities
- Lead all commercial functions within the aftermarket division, including contract sales, parts sales, repair and refurbishment offerings, strategic deal leadership, negotiations, and closing.
- Integrate currently fragmented sales functions into a cohesive, high-performing organization with clear responsibilities, consistent processes, and shared commercial objectives.
- Lead, develop, and align the aftermarket sales team while establishing a culture centered on accountability, performance, collaboration, and customer success.
- Implement and optimize CRM processes, including Salesforce, to improve pipeline visibility, sales consistency, forecasting, reporting, and overall commercial effectiveness.
- Establish standardized sales processes and operating practices that improve efficiency, scalability, and execution across aftermarket functions.
- Develop and execute strategic growth plans designed to increase aftermarket revenue and expand customer relationships across major industrial and manufacturing verticals.
- Drive organic growth by strengthening customer engagement, improving support, identifying additional opportunities, and expanding the value delivered to existing accounts.
- Lead complex strategic deals from opportunity development through negotiation and close, applying strong commercial judgment and exceptional closing skills.
- Contribute to the development of a global sales and service network that supports customers and creates scalable opportunities for aftermarket growth.
- Lead through organizational change, bringing together teams with different structures and practices into a cohesive commercial function.
- Monitor commercial performance and operational effectiveness while identifying opportunities to improve processes, customer experience, and revenue generation.
Requirements
- Minimum of 10 years of professional experience in sales, sales leadership, engineering, or a closely related field.
- Proven experience in aftermarket sales , preferably within industrial, manufacturing, automation, equipment, or other technically complex environments.
- Demonstrated track record of driving revenue growth and leading commercial or sales organizations.
- Experience managing and integrating teams, particularly within environments where sales functions or processes require greater alignment and standardization.
- Strong expertise with CRM systems, particularly Salesforce , and demonstrated ability to implement or optimize standardized sales processes.
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