Data Analyst- Learning Nucleus Administrator (6050)

Eagle Harbor, LLC., is currently seeking a Data Analyst- Learning Nucleus Administrator. This position will works with internal and external customers to develop, modify, and support SQL-based reports. This position will also support the Learning Nucleus Help Desk operations by supporting and providing coverage for the Learning Management System (LMS) Administrator(s). Other opportunities to develop new skills in supporting other operations will also be available.

Position Responsibilities:

The Data Analyst responsibilities and duties are as follows:

Description of Responsibilities:
Develops, modifies, maintains, and supports custom reports using SQL (Microsoft SQL Reporting Services)
Retrieves, organizes, interprets data and analyzes results
Assists with review and consolidation of existing reports
Train users in the operation and scheduling of reports
Perform ad-hoc data analyses
Manages incoming data including preparation for bulk upload
Coordinates with Federal or contractor personnel to capture reporting requests
Performs all duties according to established guidelines, SOPs and policies
Communicate and escalate issues to Learning Nucleus Team Lead; work and communicate issues as necessary with other members of the IT Department
Other duties as assigned

Degree/Education/Certification Requirements:
Bachelor's degree in Computer Science or Information Technology, or a minimum of 4 years related work experience
Microsoft SQL Server database certifications

Required Skills and Experience:
Creating reports using SQL without visual tools and wizards
Experience creating reports from a Data Warehouse
Familiar with Helpdesk ticketing systems
Excellent organizational, communication, and customer service skills are a must
Must be able to work as a productive team member and as an individual
Must be able to create, maintain, and follow technical documentation (SOPs)
Excellent troubleshooting skills are required

Desired Skills and Experience:
Proficient with Microsoft Windows, and Office
Relevant Microsoft SQL or other data related certifications

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.