Senior Application Support Analyst

Global Investment Bank – Senior Application Support Analyst (Equity Derivatives) | London

Join a front-office aligned application support team within a leading global investment bank, supporting a suite of critical Equity Linked trading applications used across Risk, Market Making, and Trade Lifecycle functions.

This is an excellent opportunity for an experienced support professional who enjoys working closely with traders and front-office stakeholders in a fast-paced environment. You'll play a key role in maintaining the stability, performance, and availability of business-critical trading systems while gaining exposure to complex equity derivatives technology.

Working as part of a global team, you'll collaborate with colleagues across EMEA, APAC, and the Americas to drive operational excellence, automation, and platform stability.

What you'll do

• Provide 1st and 2nd line support for business-critical Equity Linked applications
• Investigate and resolve production incidents across Linux, Unix, and Windows environments
• Support application releases, deployments, and ongoing maintenance
• Work closely with traders, developers, and infrastructure teams to ensure platform stability
• Drive automation, process improvements, and operational efficiency
• Support capacity planning, business continuity, and application onboarding initiatives
• Collaborate with global teams across EMEA, APAC, and the Americas

What we're looking for

• Experience supporting front-office trading applications
• Strong Linux/Unix and Windows knowledge
• Strong SQL and troubleshooting skills
• Understanding of infrastructure and networking concepts
• Excellent communication and stakeholder management skills
• Ability to perform in a fast-paced, high-pressure environment
• ITIL knowledge and a proactive approach to problem solving

Nice to have

• Equity or Equity Derivatives trading knowledge
• Python or Shell/Bash scripting experience
• Exposure to monitoring, observability, or automation tools
• Experience with CI/CD pipelines and release processes