Senior Epic APeX Research Analyst - Remote / Telecommute

Job Title: Senior Epic APeX Research Analyst - Remote / Telecommute

Job Location: San Francisco, CA

Job Type: Contract

Pay Range: $65.00hr - $70.00hr

Job Overview:

Our client is seeking an experienced Epic APeX Research Analyst responsible for the design, building, testing, and implementation of clinical application systems. This role applies expertise in clinical processes, workflows, and documentation standards to support user adaptation to software tools and solutions, collaborating with clinicians and research coordinators to customize the APeX system for research needs.

Job Function Summary:

Responsible for the design, building, testing, and implementation of clinical application systems. Applies expertise in clinical processes, workflows, and documentation standards to support user adaptation to software tools and solutions. Collaborates with clinicians, clinical research coordinators, and other members of the research community to customize the APeX system for research needs. Prepares detailed specifications covering clinical processes, information flow, and risk and impact analysis. Provides customer service, troubleshooting, and maintenance support as needed.

The APeX Research team seeks a motivated APeX Research Analyst to join the expanding team. Reporting to the APeX Research team Lead and rolling up to the APeX Billing/HIM and Research Manager, this role focuses on supporting efficient and effective research workflows within the APeX system.

Key Responsibilities:

• Optimize research operations within APeX by analyzing and refining documentation, workflows, and system configurations to boost efficiency and usability for clinical research teams.
• Resolve research end-user issues by researching, documenting, and coordinating with technical teams to ensure quick and effective solutions that address root causes.
• Design and maintain key Epic features such as SmartForms, MyChart Recruitment Messages, and e-Consents to ensure they meet the specific workflow requirements of research and clinical teams, fostering seamless integration and functionality.
• Configure and optimize Best Practice Advisories (BPAs), SmartSets, and OrderSets to enhance clinical research workflows, ensuring documentation is precise, efficient, and aligned with research objectives.
• Provide troubleshooting and ongoing support for Research Study Management and Enrollment interfaces, coordinating with technical teams to ensure seamless system integration and minimize disruptions to research workflows.
• Proactively identify potential risks within research-related processes, designing and implementing APeX-based solutions to mitigate issues before they impact workflows or data integrity.
• Develop comprehensive test scenarios and conduct rigorous testing to verify that system functionality meets operational requirements and supports user workflows as intended.

Department Overview:

The APeX Research team provides vital support to the healthcare organization and the School of Medicine by delivering Epic research services and self-service tools designed for the research community. Regulatory compliance and the smooth integration of research workflows within Epic are prioritized, with a strong focus on maximizing system efficiency. The team is dedicated to empowering the research community, enhancing productivity, and streamlining processes to advance the organization s commitment to pioneering research.

Core Values:

• Judgment: Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
• Communication: Listens well, stays concise and articulate in speech and writing, treats people with respect independent of status or disagreement, and maintains calm poise in stressful situations.
• Impact: Accomplishes significant amounts of important work, maintains reliability, focuses on results, exhibits a bias-to-action, and avoids analysis-paralysis.
• Innovation: Finds practical solutions to hard problems, suggests better approaches, develops new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.

Knowledge, Skills and Abilities:

• Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s).
• Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Advanced build experience in SmartTexts templates and SmartTools, Doc Flowsheets, Order Transmittal, OrderSets and SmartSets, Workflow Engine Rules, Role/Menu/Activity/Navigator setup, MyChart Questionnaires, Preference Lists, Facility Structure, Oncology Research Studies, Reporting Workbench, Synopsis, and Radar Dashboards.
• Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
• Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
• Proficient in customizing Epic workflows, security templates, user workspaces, and dashboards to accommodate specific research requirements.
• Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities