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Specialty Pharmacy Technician

Shields Health SolutionsSpringfieldπŸ‡ΊπŸ‡ΈUnited States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationSpringfield, United States
Microsoft ExcelMicrosoft OfficeMicrosoft PowerPointData EntryDiversity & InclusionOutreachPharmacySchedulingTriage

Job description

πŸ’Š Certified Pharmacy Technician (CPhT) - Specialty Pharmacy

Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage.


About the Role

We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization.


Key Responsibilities

βœ… Enter and process prescriptions accurately

βœ… Clarify prescription orders with pharmacists and providers

βœ… Label, fill, and prepare prescriptions for pharmacist verification

βœ… Coordinate medication shipments and required supplies

βœ… Conduct medication adherence and refill outreach to patients

βœ… Answer and triage inbound patient inquiries

βœ… Resolve insurance issues and assist with financial assistance programs

βœ… Maintain pharmacy inventory, ordering, and receiving processes

βœ… Perform claim adjudication and data entry activities

βœ… Manage pharmacy records and database information

βœ… Identify process improvements and support operational excellence initiatives

βœ… Protect confidential patient and company information

βœ… Participate in continuing education and professional development

βœ… Other duties as assigned


Qualifications

Required

  • Active Pharmacy Technician registration in the state of employment
  • National certification as a Certified Pharmacy Technician (CPhT) or equivalent
  • High School Diploma or GED
  • 1+ year of Pharmacy Technician experience

Preferred

  • 5+ years of Pharmacy Technician experience
  • Specialty pharmacy experience

Skills & Traits

βœ” Strong phone, communication, and customer service skills

βœ” Proficiency in Microsoft Office (Excel & Word)

βœ” Ability to learn pharmacy systems and databases quickly

βœ” Exceptional attention to detail and organizational skills

βœ” Dependable, empathetic, and patient-focused

βœ” High integrity and ability to maintain confidentiality

βœ” Self-motivated team player with a strong work ethic


Why Join Us?

Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you.

Apply today to make a meaningful impact on patients' lives. πŸš€

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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