Fund Operations Administrator

We’re seeking a future team member for the role of Fund Operations Administrator to join our Fund Operations team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. We provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester. 

Title in the contract: Specialist, Client Processing. 

In this role, you’ll make an impact in the following ways: 

• Liaising with Fund Managers, Transfer Agents and Clients to complete and provide documents which can include fund application forms, AML documents and internal Funds service agreements
• Assisting with adding new funds to the service and maintenance of all funds, i.e. completing Corporate Actions, Static Data updates and Transfers as required
• Completion of Non-standard product reviews using Fund specific documentation
• Preparing and submitting Share Class Conversion instructions
• Monthly creation of MI for both Clients and Fund Managers
• Monthly preparation of KRIs, Client Billing, Scorecard, Account Ownership and other required reports internally
• Handles all client queries and resolves issues within SLA
• Testing for releases, functional changes, and ad-hoc testing which can include weekend and early morning tests
• Keeping procedures updated

To be successful in this role, we’re seeking the following: 

Essential:

• Skilled in Microsoft Excel including confident use of formulas, lookups and pivot tables
• Good attention to detail, prioritization and time management required
• Experience in dealing with clients over the phone and written (email)
• Proactive approach to work and ability to adapt to change and use initiative to overcome challenges

Desirable: 

• Understanding of Funds – (desirable)
• Experience of dealing with Fund Managers and Transfer Agents – (desirable)

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• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.