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Full timeTechnology

TechOps / DevOps Engineer

Selby JenningsManhattan, NY🇺🇸United States

Why this role stands out

This hybrid role offers a fantastic opportunity to elevate your career by managing high-impact CI/CD workflows and critical infrastructure within a collaborative, fast-paced environment. If you are a proactive problem-solver with deep expertise in Atlassian and JFrog ecosystems, you will thrive in this position while driving automation and long-term platform reliability. Apply today to take the next step in your professional journey and make a tangible impact on the engineering tooling estate.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationManhattan, NY, United States
AWSAnsibleTerraformCI/CD

Job description

Your Future Role:

  • Support and administer JFrog applications.
  • Support and administer Atlassian Data Center applications.
  • Investigate, triage, and resolve incidents, service requests, and user issues in a timely and professional manner.
  • Monitor platform health, performance, availability, and usage trends across the development tooling estate.
  • Contribute to performance tuning.
  • Support and troubleshoot CI/CD workflows and integrations.
  • Work closely with engineering, infrastructure, security, and DevOps teams to resolve complex technical issues.
  • Maintain clear documentation, runbooks, support processes, and operational procedures.
  • Lead upgrades, configuration changes, maintenance activities, and platform improvements.
  • Support future migration initiatives.
  • Identify recurring issues and contribute to long-term improvements, automation, and service reliability.
  • Participate in the team's on-call rota to support the availability and reliability of critical development tooling.

Your Present Skillset:

  • A minimum of 5 years' experience in a technical support, systems administration, TechOps, DevOps or platform operations role.
  • Strong experience supporting JFrog applications.
  • Hands-on experience administrating Atlassian products.
  • Experience with AWS, including EC2, RDS & EKS.
  • Strong troubleshooting skills across applications.
  • Experience investigating performance issues, service degradation, and high-volume platform usage.
  • Experience using Infrastructure as Code and configuration management tools such as Terraform and Ansible.
  • Excellent analytical and problem-solving skills.
  • A proactive mindset, with a focus on continuous improvement and root-cause resolution.

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