F&O ERP Business Analyst/ Modeller

ERP Business Process Analyst/ Modeller - F&O

Location: London - 2 days per week in London office

Contract: 6 Months+

Rate: £550/Day Outside IR35

We are looking for an experienced ERP Business Process Modeller / Business Analyst to join a major global transformation programme focused on consolidating a large ERP estate across 14 countries.

The client is transitioning from Microsoft Navision, paper-based and manual processes to Microsoft Dynamics 365 Finance & Operations (F&O). The key focus of this role will be business process design and delivery, particularly across the Order-to-Cash (O2C) lifecycle.

Key Responsibilities

• Own and model the end-to-end Order-to-Cash business process, from customer order through fulfilment, invoicing, payment and reconciliation.
• Map and document current-state (As-Is) and future-state (To-Be) processes, identifying gaps, inefficiencies, risks and opportunities for standardisation.
• Work with business stakeholders across 14 countries to understand local variations and define a globally aligned process model.
• Translate business requirements into clear functional requirements, user stories, process flows, business rules and acceptance criteria.
• Perform the role of a Business Analyst through to delivery, supporting design, solution validation, testing, UAT and implementation.
• Facilitate workshops with Finance, Sales, Operations, Supply Chain and other business functions to drive agreement on future processes.
• Identify opportunities to remove manual/paper-based activities, simplify processes and maximise the benefits of ERP standardisation.
• Work closely with solution architects, functional consultants, developers and project teams to ensure the agreed business processes are effectively translated into the ERP solution.
• Support process governance, documentation, change impact assessments, data requirements and operational readiness throughout the programme.
• Contribute to the wider Dynamics 365 Finance & Operations transformation, including requirements management, process design, testing and stakeholder engagement.

About You

We are particularly interested in candidates with a strong business process modelling and broader Business Analysis background. Direct ERP experience is useful but not essential; the ability to understand complex business processes, challenge existing ways of working and design effective future-state processes is more important.

You will ideally have:

• Strong experience as a Business Analyst, Business Process Analyst, Process Modeller or Business Process Consultant.
• Demonstrable experience designing and documenting end-to-end business processes, particularly Order-to-Cash.
• Experience working on large-scale transformation, operating model or process improvement programmes.
• Excellent workshop facilitation and stakeholder-management skills.
• Experience producing As-Is/To-Be process maps, requirements, functional specifications and business process documentation.
• A structured, analytical approach with the confidence to challenge existing processes and recommend improvements.
• Experience working across multiple countries, business units or complex global organisations.
• Knowledge of Microsoft Dynamics 365 F&O or other ERP platforms would be advantageous, but is not the primary requirement.

This is an excellent opportunity for a strong Business Process Modeller/BA to play a key role in a major global ERP transformation, shaping the future Order-to-Cash process across 14 countries.

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