Betriebsleiter (m/w/d) Fahrzeugglas

Operations Manager | Birkenfeld, Germany | Hybrid

We're seeking an Operations Manager for a well-established leader in the automotive glass repair and replacement industry, recognized for its commitment to quality service and innovative solutions.

The Role

• Oversee daily operations within a vehicle glass repair and replacement facility.
• Ensure adherence to technical standards for both standard and complex repair jobs.
• Provide guidance and supervision to team members, fostering their development.
• Drive excellent customer service by understanding and meeting client needs.
• Identify and capitalize on opportunities to promote value-added products and services.
• Maintain a safe and orderly work environment, ensuring tools and equipment are in good condition.

What You'll Need

• Proven experience in operations management or a similar leadership role within the automotive service sector.
• Strong understanding of vehicle glass repair and replacement techniques.
• Ability to supervise, coach, and develop a team.
• Excellent customer service and communication skills.
• Familiarity with sales techniques for value-added products and services.
• Knowledge of company policies, procedures, and performance metrics (KPIs).

What's On Offer

• Opportunity to lead operations for a reputable automotive service provider.
• A hybrid work environment offering flexibility.
• Continuous learning and development to enhance skills and career progression.
• A role where customer satisfaction and service excellence are paramount.

Apply via Haystack today!