Betriebsleiter (m/w/d) Fahrzeugglas

Operations Manager | Birkenfeld, Germany | Hybrid We're seeking an Operations Manager for a well-established leader in the automotive glass repair and replacement industry, recognized for its commitment to quality service and innovative solutions. The Role • Oversee daily operations within a vehicle glass repair and replacement facility. • Ensure adherence to technical standards for both standard and complex repair jobs. • Provide guidance and supervision to team members, fostering their development. • Drive excellent customer service by understanding and meeting client needs. • Identify and capitalize on opportunities to promote value-added products and services. • Maintain a safe and orderly work environment, ensuring tools and equipment are in good condition. What You'll Need • Proven experience in operations management or a similar leadership role within the automotive service sector. • Strong understanding of vehicle glass repair and replacement techniques. • Ability to supervise, coach, and develop a team. • Excellent customer service and communication skills. • Familiarity with sales techniques for value-added products and services. • Knowledge of company policies, procedures, and performance metrics (KPIs). What's On Offer • Opportunity to lead operations for a reputable automotive service provider. • A hybrid work environment offering flexibility. • Continuous learning and development to enhance skills and career progression. • A role where customer satisfaction and service excellence are paramount. Apply via Haystack today!