Quick overview
Job description
About the Role
Own enterprise software deployments for a financial technology platform serving large mortgage servicing organizations. You will work across customer operations, product, and engineering to turn complex workflows into effective implementations and measurable outcomes.
What You'll Do
Lead deployments from understanding customer operations through platform configuration, adoption, and results measurement.
Visit customer sites to observe workflows, analyze data, and solve operational challenges, with domestic travel of about 10%.
Work with product and engineering to translate legacy processes into scalable software solutions.
Make sound decisions amid ambiguity and incomplete information.
Build playbooks, tools, and processes to make future deployments more efficient and scalable.
What We're Looking For
Three to eight years of professional experience, including at least three years in the United States.
Experience in management consulting, investment banking, private equity, hedge funds, or a high-growth startup, with relevant work in core business functions.
A record of stable tenure, with more than one year in prior roles.
Experience creating playbooks, tools, or processes from the ground up.
Strong working knowledge of AI tools and coding agents, plus familiarity with SQL, Python, and data warehousing.
Strong analytical skills, a high degree of ownership, and comfort operating in ambiguous environments.
Undergraduate degree from a strong, well-regarded institution.
Compensation & Benefits
Base salary is $140,000 to $200,000 annually. Visa sponsorship is available.
Location
Hybrid, based in San Francisco, California, or New York City, with three to four days per week in the office.