Quick overview
Job description
LSH Auto is a premium automotive retailer in the UK and a leading Mercedes-Benz dealership group. The business supports customers across the full vehicle lifecycle, from new and used vehicle sales to comprehensive aftersales services, with a strong focus on quality, commercial performance, and customer care.
As Retail Business Manager, you will play a key role in driving business growth and shaping the sales performance of the dealership. This role is suited to a commercially minded leader who can balance revenue focus with a high standard of customer experience, while working closely with colleagues across the business to support sustained retail success.
Hours - 40
Salary - £35,500 plus OTE Bonus plus company car
Responsibilities
- Drive retail sales performance and achieve revenue and profitability targets.
- Lead, coach, and motivate the sales team to exceed targets.
- Analyse sales metrics and identify opportunities to improve commercial performance.
- Maintain exceptional customer service throughout the vehicle purchasing journey.
- Collaborate with marketing and operations teams on effective promotional campaigns.
- 5+ years of experience in automotive retail business management.
- Experience leading a dealership sales team and driving strong commercial performance.
- Strong knowledge of vehicle sales processes and commercial retail strategies.
- Confident using Keyloop and analysing sales data to turn insights into practical actions.
- Experience supporting customers throughout the vehicle purchase journey and working effectively with marketing and operations teams.
- Holds a valid full UK driving licence.
- Eligible to work in the UK.
- Available to work some weekends.
Colleague Referral Scheme (£500 - £1000)
- A range of Mercedes-Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care vouchers
- Life assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing support
- Company pension
- Full uniform provided
- On-site gym