Senior Network Engineer Data3

Senior Network Engineer - Managed Services Adelaide

Take ownership of complex network environments and solve the problems that require genuine senior-level expertise.

We're looking for an experienced Senior Network Engineer to join our Managed Services team in Adelaide. This is a hands on technical role where you'll support customer environments, troubleshoot complex network issues and work across routing, switching, firewalls and wireless technologies.

What you'll do:

• Resolve customer incidents, problems and change requests within agreed service levels
• Troubleshoot complex routing, switching and firewall issues across multi-vendor environments
• Support and maintain environments incorporating Cisco, HP, Aruba, Fortinet and PaloAlto technologies
• Perform scheduled maintenance, upgrades and change activities
• Work with customers and technical peers to identify and recommend appropriate solutions
• Manage tickets and contribute to effective ticket queue management
• Produce and maintain technical documentation, including site schematics and change control documentation
• Operate within ITIL incident, problem and change management processes
• Participate in the Managed Services Engineering on call roster
• Build strong relationships with customers and provide high-quality technical support
• Create, maintain, and update network architecture diagrams, standard operating procedures (SOPs), implementation guides, and troubleshooting documentation.
• Ensure all network changes, configurations, and operational processes are accurately documented and aligned with organizational standards.
• Contribute to knowledge bases and technical repositories to support operational excellence and team collaboration.
• Mentor team members in producing high-quality technical documentation and knowledge sharing materials.

What you'll bring:

• 10+ years' experience in an IT environment
• Proven experience in a network support roleStrong troubleshooting and analytical capability across routing, switching and firewalls
• Experience supporting Cisco, HP, Aruba, Fortinet and PaloAlto technologies
• Strong customer-facing and stakeholder communication skills
• Experience with Cisco, Meraki and/or Aruba wireless technologies is highly desirable
• Bachelor's degree in IT/Engineering or equivalent
• Certifications such as CCIE or equivalent, Aruba/HP ACMP or ACSP, Meraki CMNA, Check Point CCSA , PCNSA/PCNSE or Fortinet NSE 4 would be highly regarded.

Why Data

Data is ASX200 listed and reported gross sales of $3.4 billion in FY26. Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji. We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia's Best Workplaces in Technology by Great Place To Work in 2026.

At Data, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued-and we encourage your application. Data will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.