Teamleitung (m/w/d) Service Monteure

Teamleitung (m/w/d) Service Monteure | Heidelberg, Germany | On-site

We're hiring for a leading expert in vehicle glass repair and replacement in Germany, known for its commitment to safety, reliability, and quality. With a widespread network of service centers and mobile units, this organization is dedicated to making a difference through exceptional service and employee development.

The Role

• Lead service technicians in the repair and replacement of vehicle glass, including ADAS calibration.
• Assume operational responsibility for the service center, ensuring adherence to company standards and efficient daily operations.
• Provide excellent customer service from initial contact through to vehicle handover.
• Manage order processing, invoicing, and customer fund handling.
• Oversee quality assurance, inventory management, and audit compliance.

What You'll Need

• Completed vocational training in a trade, with ideally several years of professional experience (e.g., as an automotive master technician, mechatronics technician, mechanic, or bodywork specialist).
• Willingness to undergo a proficiency test or already hold operational management qualifications.
• Possess a valid Class B driver's license and strong German language skills, with PC proficiency.
• Demonstrated customer and service orientation, coupled with strong communication skills.
• Ability to work effectively both independently and as part of a team, fostering trust and collaboration.

What's On Offer

• Competitive starting salary with vocational training, plus functional and responsibility-based allowances.
• Annual holiday and Christmas bonuses, 30 days of annual leave, and options for sabbaticals.
• Various benefits including vehicle leasing, contributions to company pension schemes, and health insurance subsidies.
• Opportunities for professional development, such as advancement to Area Manager.

Apply via Haystack today!