AWS Incident Response Engineer: Real-Time Mitigation

Amazon Support Services Pty Ltd in Melbourne, Australia is seeking a Systems Engineer for AWS Incident Response. You will lead high-severity incident calls, triage complex failures, coordinate resolver teams, and drive incidents to mitigation in real time.

You will build dashboards and analytics to surface problems before customers notice and drive improvements across the incident management lifecycle. You will make real-time decisions under pressure, develop expertise across AWS services and