Service Technician I

Service Technician I | Mansfield Depot, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a purpose to make the world a safer place, they offer a comprehensive ecosystem of health, safety, and security solutions.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications and produce quality technical documentation for diverse audiences.
• Conduct end-to-end testing of upgrades and major modifications, and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong communication, problem-solving, and time management skills.
• A positive attitude and strong work ethic.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive medical, dental, vision, and life insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!