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Product Specialist - Mg Spinel Bricks

CalderysKolkata🇮🇳India

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationKolkata, India
SourcingTechnical Support

Job description

Responsibilities:

  • Provide technical support on Magnesia spinel brick performance in various applications such as Cement kiln.

  • Work closely with customers, sales, and application teams to optimize refractory selection and installation practices.

  • Support in product trials, troubleshooting, failure analysis, and post-mortem evaluation at customer sites.

  • Collaborate with NPD and manufacturing for product development, formulation improvements, and product positioning.

  • Maintain and update product documentation including Product Data Sheets (PDS), application guidelines, and comparison charts.

  • Conduct competitor benchmarking and support product portfolio rationalization.

  • Deliver technical training for internal teams and customers on Magnesia spinel product line and usage best practices.

  • Contribute to strategic discussions on material cost control, sourcing alternatives, and product performance KPIs.

  • Support pricing, proposal preparation, and commercial discussions from a technical perspective

Requirements:

Essential:

  • B.Tech - Chemical/ Ceramic

  • Knowledge of manufacturing processes of cement industry, refractory products and application of products.

  • Hands-on experience in technical support, customer trials

Preferred:

Interpersonal Skills:

  • Ability to work with teams and lead decision-making processes in a team environment.

  • Excellent interpersonal communication and listening ability.

Management Skills:

  • Strong analytical skills.

  • Excellent planning and organizational skills.

  • A strong ability to be adaptable and flexible.

  • Effective negotiation skills.

  • Effective communication Skills.

  • Highly motivated / self driven, results oriented.

  • Capable of handling multiple priorities.

  • Able to generate multiple solutions to problems in order to troubleshoot them effectively.

  • Able to collaborate with external and internal customers and stakeholders.

Other Skills:

  • Ability to interpret basic financial data.

  • Proficient in MS-Office/GSuites.

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