Revenue Cycle Management (RCM) Analyst

Rockstar is recruiting for a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. This client connects clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

About the Client

Sailor Health is a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. They connect clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.

Role Overview

The client is seeking a detail-oriented RCM Analyst to manage and optimize their revenue cycle processes. This role is central to ensuring accurate and timely claim submissions, resolving denials, and maintaining a smooth flow of billing data between their EHR (Healthie) and clearinghouse (Office Ally). The ideal candidate is self-driven, highly analytical, and thrives in a fast-paced environment with lots of moving pieces.

Key Responsibilities

- Prepare, submit, and track insurance claims via Office Ally for services documented in Healthie

- Monitor claim status, correct errors, and follow up proactively to ensure prompt payment

- Analyze and resolve claim denials and rejections, coordinating with clinicians when needed

- Manage payer enrollments and credentialing data accuracy in EHR and clearinghouse systems

- Maintain clean and up-to-date patient insurance and billing records

- Prepare regular reports on claim status, aging, denial trends, and reimbursement performance

- Create and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow tracking

- Collaborate closely with clinical operations to ensure documentation and coding compliance

- Continuously identify and recommend improvements to billing workflows and documentation processes

Qualifications

- 2+ years of experience in medical billing, revenue cycle management, or healthcare finance

- Experience working with behavioral health or telehealth organizations strongly preferred

- Familiarity with Medicare billing requirements is a significant plus

- Proficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred)

- Advanced Excel skills, including pivot tables and advanced formulas

- Exceptionally detail-oriented, organized, and thorough

- Strong communication skills and ability to collaborate across clinical and operational teams

- Comfortable working in a fully remote, fast-growing startup environment

Why Join Them?

- Help build the operational backbone of a mission-driven healthcare startup

- Work alongside a dedicated team of professionals improving access to geriatric mental health care

- Competitive compensation and benefits

- Opportunity for growth and expanded responsibility as the company scales