Quick overview
Job description
We are seeking a Linux Systems Engineer to support a mission-critical enterprise Identity and Access Management (IAM) environment. This position provides lifecycle systems engineering and operational support across Linux and AWS infrastructure while troubleshooting complex system, network, and access-related issues.
The ideal candidate will have a strong Linux background, hands-on AWS experience, and the ability to work across development, operations, and customer-facing technical teams.
Responsibilities
- Provide technical support for Tier II personnel and resolve customer-facing system and access issues
- Perform root cause analysis (RCA), troubleshoot operational issues, and implement mitigation strategies
- Monitor system health, user metrics, performance, and operational availability
- Develop scripts and playbook-based automation to support recurring operational tasks
- Manage and maintain COTS and GOTS software across multiple environments
- Partner with enterprise services teams to maintain security and application compliance
- Troubleshoot network and identity/access issues across complex environments
- Analyze system workflows and identify performance bottlenecks and opportunities for improvement
- Document technical findings and communicate issues and resolutions to development and operational teams
Required Qualifications
- Must posses an active Top Secret Clearance
- Must be willing and able to obtain a polygraph
- Bachelor’s degree with 2–4 years of relevant experience, or Master’s degree with less than 2 years of relevant experience
- Strong Linux systems administration and infrastructure management experience
- Two (2) or more years of AWS experience, including services such as EC2 and S3
- Experience troubleshooting network issues across OSI Layers 4–7
- Familiarity with systems engineering documentation, including network diagrams and data flows
- Experience with Agile collaboration tools such as Jira, Confluence, and Bitbucket
- Strong troubleshooting, communication, and problem-solving skills
- Current Security+ certification prior to start
Desired Qualifications
- Experience with identity federation, Single Sign-On (SSO), SAML, OIDC, OAuth, Kerberos, and CAC/smart card authentication
- Experience with Oracle Access Manager, Oracle Unified Directory, Oracle WebLogic, or similar enterprise products
- Experience with Kubernetes
- Bash and Python scripting experience
- Experience with LDAP
- Experience with Elasticsearch, Logstash, and Kibana (ELK)
- Experience with AWS and cloud-based architectures
- Familiarity with cross-domain architectures
- Experience with automated testing and monitoring
- Experience supporting Engineering Review Boards and Change Management processes
- #CJ
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