Program Manager / Regional Sales

Job Description
Job Description
Description:
The Program Manager is a member of our Regional Sales Team and reports to the EVP Global Sales. This position covers all sales functions in an assigned territory: forecasts, solicits and secures orders from potential and existing customers, provides customer service as required, and prepares periodic reports as required. Other responsibilities include:
Primary point of contact for external customers and is responsible for assigned programs from proposal stage through contract completion.

Assigned programs to include cut parts, perforation, embossing, and debossing. Responsible for contracts and product on a customer-by-customer basis. Essential Functions
REGIONAL SALES
Secures orders from existing and potential customers by means of visiting the customers' facility or contacting them by phone. Secures opportunities to quote on customer requirements. Follows up (by phone or visit) on quotations submitted to customers.

Establishes professional customer/vendor relationships with appropriate customer personnel (purchasing, engineering, manufacturing, quality assurance, management, and other key personnel)
Submits weekly activity / call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships. Performs all assigned duties in the assigned sales territory. Provides lost business reports every week. Provides a territory sales forecast every month.

PROGRAM MANAGER
The Program Manager is fully responsible for implementing a product matching 100% to the one used for the cost base in the bid and to make themself knowledgeable of all elements of the bid, including the base cost. Clarify RFQ scope of work expected by customer with salespeople and/or customer. Coordinate with estimator on pricing package assumptions. Coordinate with engineering for drawing and technical proposal support. Follow up proposal submission with customer and/or salesperson.

PROGRAM ADMINISTRATION
Kick off new programs, establish expectations, and identify pacing items. Assign line resources to project teams as required to meet performance criteria. Lead program status meetings and work on bottlenecks. Communicate program status to Airframes customers, salespeople, and line management. Monitor all open action items to the customer to ensure timely closure. Monitor the submission of required data items by the customer. Coordinate resources between divisions for programs involving multiple locations. Monitor budget status on all programs with Senior Management.

Coordinate the resolution of field service issues for new products delivered. CONTRACTS
Participate in contract negotiations as required. Team with President / Sales people on developing and presenting positions. Communicate results of negotiating sessions to Senior Management. Monitor the scope of work and initiate formal changes when necessary to obtain proper concessions on prices, weights, and lead times, where appropriate. PROFIT AND LOSS
Utilize data from ERP and Financial Reports regularly.

Track, manage, and report non-recurring expenses to operate within budget limits, recurring costs at standard to operate within the quotation parameters, and achieve the bid contribution margins. Develop a strategic use of customer requests for changes to increase contribution margins of the program, both for the non-recurring and recurring portions. Leverage your knowledge about current/new product developments to meet customer needs. Increase gross sales on an annual basis by taking market share from existing customers.

Assist in initial sourcing of new products that existing customers require.

Requirements

Bachelor's degree or equivalent in business management/engineering.
Outside sales experience.
Excellent leadership, communication skills (oral and written), self-motivated (plan and think strategically), self-starter, sense of urgency, personable, extroverted personality, and well organized.
Willingness to travel domestically and internationally for business as required.
Attention to detail.
Satisfactory company work records, including attendance.
MS Office experience, spreadsheets, data entry, and email.