Adeeba Group have Opprtunites for EXPERIENCE CANDIDATE - /US Inbound Tech Suppor
Why This Role Stands Out
This Inbound Tech Support role offers a fantastic opportunity to leverage your international tech support experience, develop your sales and customer service skills, and contribute to a reputable company. You'll thrive if you possess excellent English communication, enjoy problem-solving, and are comfortable working night shifts, so don't miss out on applying!
Quick Overview
Job Description
Adeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
INBOUND TECH SUPPORT VOICE PROCESS
Job Role: Attending Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..
Candidate s profile;
Must have dialled in International Outbound Tech process for more than 6 months.
Must be able to close calls and take payments from the customers.
Must be confident in pitching about the service plans to the customers.
Must be very fluent in English.
Must be Comfortable for Night shift.
Candidate with Excellent Communication Skill in English.
• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.
• Candidate must know how to close their own call.
• Domestic BPO & fresher candidates are not applicable.
• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.
Interview Timings :
12 PM to 5 PM ( Monday to Saturday )
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
Contact :- Aparna (HR) 7059191977.
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