Customer Service & Sales Associate (Part-Time)

Job Description
Job Description
The UPS Store in Mentor is looking for a dependable, friendly, and customer-focused team member to join our growing store.
In this role, you'll help customers with shipping, packaging, printing, mailbox services and other business solutions. No UPS Store experience is required; we provide paid training and all the tools you need to succeed.
If you enjoy helping people, learning new skills, and working in a fast-paced environment where every day is different, we'd love to meet you.
Schedule
All weekdays: 3:00 PM – 7:00 PM
Some weekends
One weekday off each week (typically Tuesday or Thursday) - if working weekend shift

What You'll Do
Provide outstanding customer service
Assist customers with shipping, packaging, printing and mailbox services
Process transactions using our POS system
Generate shipping labels and prepare packages for shipment
Recommend products and services that best meet customer needs
Operate printing, copying, scanning, and fax equipment
Maintain a clean, organized, and professional store environment
Support daily store operations and work as part of a team
Qualifications
High school diploma or equivalent
Customer service experience preferred
Retail, cashier, hospitality, office, shipping, or printing experience is a plus
Strong communication and people skills
Basic computer skills and willingness to learn new systems
Reliable, organized, and detail-oriented
Ability to stand for extended periods and lift packages up to 50 lbs
About H.A.T.

MGMT
Our values guide everything we do:
Honesty
– We act with integrity in every interaction. Attitude
– We bring enthusiasm and positivity every day. Transparency
– We foster open communication, clear expectations, and mutual trust. Ready to join a team that values great customer service, teamwork, and personal growth? Apply today!

Pay: $14.00 - $16.00 per hour
Work Location: In person
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