Portuguese Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with world-class international brands. We are dedicated to professional excellence and helping candidates secure the most rewarding career opportunities across the continent, including the most sought-after jobs in Bulgaria.

Job Overview

We are currently seeking a passionate professional for the Portuguese Speaking Fitbit Products Support Specialist position in Bulgaria, located in the vibrant heart of Sofia. This role is ideal for an individual with a deep interest in the fitness and wellness industry, who is ready to provide elite-level support for cutting-edge wearable technology.

Key Responsibilities

• Provide high-quality technical support to users of wearable fitness devices in Portuguese.
• Assist customers with the setup, synchronization, and troubleshooting of wellness tracking ecosystems.
• Promote a healthy lifestyle by educating users on the advanced health monitoring features of their Fitbit products.
• Maintain a high level of customer satisfaction by resolving technical queries through chat, email, and telephone.
• Collaborate with cross-functional teams to ensure the latest fitness and wellness trends are reflected in support communications.
• Document and report product feedback to enhance the user experience within the global fitness technology market.

• Native or fluent Portuguese (spoken and written).
• Strong communication skills in English to operate effectively within an international team.
• A genuine passion for the fitness and wellness industry, specifically regarding wearable health technology.
• Valid EU passport (mandatory).
• Excellent analytical skills for diagnosing and solving technical product issues.
• Customer-centric mindset with the ability to empathize with users on their fitness journeys.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on the latest fitness and wellness technology.
• Health Insurance covering comprehensive medical needs.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving to take on these exciting Portuguese-speaking jobs.
• Monthly Performance Bonus to reward your dedication and results.
• And Much More...

Life in Bulgaria

Living and working in Sofia, Bulgaria, offers a unique blend of historical charm and modern urban development. As one of the fastest-growing hubs for international talent, Bulgaria provides a Mediterranean-influenced climate, a vibrant social scene, and an incredibly affordable cost of living compared to Western Europe. You will quickly find that Bulgaria is a welcoming destination for expatriates looking to advance their careers.

With our fully paid relocation package, settling into your new life in Bulgaria is seamless. You can look forward to exploring local culinary delights, scenic mountain landscapes, and a high quality of life that makes this country a standout location for your next career move. Experience the growth of the tech sector in Bulgaria firsthand while building a career at the intersection of fitness and innovation.

How to Apply

If you are ready to excel as a Portuguese Speaking Fitbit Products Support Specialist position in Bulgaria and want to join an industry-leading team, we invite you to Apply Now. We look forward to reviewing your application and helping you start your journey with Mercier Consultancy Group.