Quick overview
Job description
About the Role
Join an early-stage AI company building software for insurance claims operations. As the founding product designer, you will shape the user experience for claims professionals and leaders, making complex, high-volume workflows easier to use.
What You'll Do
Own the end-to-end experience across claims workspaces and leadership dashboards, from discovery through delivery.
Conduct user research, review behavioral data and heat maps, and use findings to prioritize improvements.
Partner with product and engineering teams to translate customer problems into clear workflows and implementation-ready designs.
Design AI agent interactions that show users what the agent did, what information it used, why it acted, and where users can review or intervene.
Help evolve an early interface into an enterprise-grade product as larger insurance organizations adopt the platform.
Establish design principles and a design system, and use AI prototyping tools to explore and test ideas quickly.
Measure whether design changes help users complete their work with less effort.
What We're Looking For
Five to eight years of product design experience, including early-stage startup work as a founding designer or first design hire.
Experience designing dense, technical software used by operators throughout the workday.
A UX-first, data-informed approach to simplifying complex workflows through user research and product usage data.
Experience prototyping with AI coding tools such as Claude or Lovable.
A track record in product design beyond visual or interface design alone.
Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus.
Experience with AI and human-in-the-loop products, design systems, or design principles is helpful.
Must be authorized to work in the United States. Visa transfers are accepted; new visa sponsorship is not available.
Compensation & Benefits
Base salary is $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available.
Location
On-site five days per week in New York, New York.