Azure Applications / Infrastructure - Montvale, NJ -

Skills:

•    Strong knowledge on Azure PaaS infrastructure, Open AI concepts
•    Cosmos DB and Postgre are advantages.
•    Experience with monitoring tools and networking tools
•    Experienced in ITIL pillars, i.e., Operational Support, Planning, Release/control/validation, Service Agreements
•    Highly experienced with working in team situations, involving critical situations and asking the right questions
•    Influencing members of other teams not in a direct reporting line and holding people and vendors accountable
•    Capable of managing a high daily workload, provide weekly status on current incident state as well as next steps to resolve.

Other skills highly desired: 

• APPLICATION SUPPORT
• DATABASE ADMINISTRATION
• NETWORKING
• OPERATIONAL SUPPORT
• EXCELLENT CUSTOMER SERVICE SKILLS
• PAAS
• TECHNICAL LEADERSHIP
• POSTGRES
• ITIL
• IT INFRASTRUCTURE LIBRARY
• DEBUG

The following attributes are also essential to a successful career within Application Support:

• Empathy with users
• Patience and understanding
• Acceptance of ownership
• Investigation and diagnostic skills
• Excellent customer service skills
• Attention to detail
• A proactive approach
• Ability to work under pressure and to tight deadlines

Education: Bachelor's or Master's in computer science preferred
Also Preferred:   ITIL, MCSD – Azure Solutions Infrastructure Skills and Experience, any Azure certifications