Amazon Connect IVR Developer

Role: AWS Connect IVR Application Developer
Location: Remote 

Job Type: C2C/W2/1099

Required Skills & Experience Core Technical Requirements

·       Hands-on experience with Amazon Connect, including:

o   Contact Flows

o   Queues, routing profiles, hours of operation

·       Strong AWS serverless development experience:

o   AWS Lambda (Node.js or Python)

o   API integration patterns supporting IVR flows

o   DynamoDB

·       Experience building telephony/IVR experiences, including failure-safe behavior and degraded-mode handling.

·       Experience with secure secrets and configuration management (e.g., AWS Secrets Manager and/or Parameter Store).

·       Experience delivering via CI/CD pipelines using standardized deployment patterns.