B2 Resourcing Team Leader

Do you have the skills and experience to lead a busy recruitment team and deliver fair, effective and inclusive recruitment outcomes? Can you build strong stakeholder relationships while driving continuous improvement across services and processes? If so, this could be an excellent opportunity for you.

As Resourcing Team Leader, you will be responsible for leading the operational delivery of recruitment services across Social Security Scotland, ensuring an efficient, fair and inclusive experience for hiring managers and candidates alike. Managing the Resourcing Support Team, you will oversee a broad portfolio of recruitment and workforce activities, including external recruitment, internal moves, OGD campaigns, sponsorship casework, recruitment systems administration and management information reporting.

You will play a key role in driving service excellence, providing leadership on complex recruitment activity, identifying and managing recruitment risks and contributing to workforce planning and future resourcing strategies. Through strong stakeholder engagement and effective team leadership, you will support the organisation to meet its workforce needs while continually improving recruitment processes, systems and ways of working.

Responsibilities

• Lead and manage the Resourcing Support Team, providing coaching, development and performance management.
• Lead delivery of high-volume recruitment activity ensuring service standards and organisational priorities are met.
• Manage operational recruitment workloads, resource allocation and recruitment risks.
• Provide advice and oversight for complex recruitment cases, complaints and stakeholder escalations.
• Monitor team performance, recruitment SLAs and operational reporting, taking action where improvements are required.
• Ensure compliance with Civil Service Recruitment Principles, Nationality Rules, Home Office Immigration Rules, sponsorship requirements and organisational policy.
• Lead sponsorship activity including Certificates of Sponsorship, visa extension processes and compliance monitoring.
• Manage recruitment activity through Oracle and associated recruitment systems.
• Support workforce planning by producing and analysing recruitment management information and reporting.
• Develop and maintain effective relationships with hiring managers, Scottish Government partners and external suppliers.
• Lead continuous improvement initiatives across recruitment processes, guidance, communications and systems.
• Support implementation, testing and development of recruitment technology and system enhancements.
• Contribute to business continuity planning and operational resilience within the Resourcing Team.

Success Profiles 
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here

For this post, the following Success Profile elements will be assessed:

Experience

1. Experience of leading and managing a recruitment, resourcing or employability service.
   

Behaviours

• Communicating and Influencing (Level 3)
• Leadership (Level 3)
• Delivering at Pace (Level 3)
• Managing a Quality Service (Level 3)
  

You can find out more about Success Profiles Behaviours here. 

How to Apply
Apply online, you must provide a CV and a Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the Success Profiles above. Both the CV and the Supporting Statement provided will be assessed against the criteria for the role.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment, this will consist of an interview and presentation.

We aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline (subject to change)
Sift – week commencing 30^th November 2026
Interview – week commencing 14^th December 2026
Location – Online via MS Teams

Reserve List
In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months.

About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here. 

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. 

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.   

Working Pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style   where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee.  If you have specific questions about the role you are applying for, please contact us.

Equality Statement
Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation.  

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot.

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them. 

Further Information
This role is only open to individuals currently employed by Social Security Scotland, Scottish Government Main, or Common Citizenship organisations who have successfully completed their probation period at the time of application.

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot   

Apply before 23:55 on 26^th November 2026

Contact Name – Gary Burns
Contact Email – Gary.Burns@socialsecurity.gov.scot