Why This Role Stands Out
This hybrid role offers an exciting opportunity to leverage your expertise in Verint and Avaya platforms to drive innovation and enhance customer experience, with significant potential for professional development. You'll thrive in this collaborative environment if you're a proactive engineer passionate about optimizing complex contact center solutions. Apply today to contribute to a leading organization and grow your career!
Quick Overview
Job Description
PM-Partners group is seeking a Senior Engineer to support delivery and continuous optimisation of its contact centre technology environment in Sydney or Melbourne. You will focus on Verint and Avaya platforms, ensuring reliable, scalable solutions that boost customer experience and efficiency.
You will collaborate with technology teams, business stakeholders and vendors to engineer integrations, troubleshoot complex issues and contribute to platform upgrades and documentation.
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