Sales Engineer, Lead - US

What You'll Be Doing

• Engage with customers to ensure their success, taking ownership of the most technically complex and highest-priority opportunities.
• Partner with the sales team to drive the customer journey, build technical wins, and grow champions.
• Serve as a technical mentor to other Sales Engineers, providing guidance on deal strategy, demos, and objection handling.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offering addresses their needs.
• Create and own value-based relationships at all levels within customer organizations.
• Actively participate in all phases of planning and execution, from initial discovery to the technical win.
• Develop and maintain deep product expertise to demonstrate the value of ScaleOps in sales meetings and at events such as meetups and conferences.
• Help shape and refine SE processes, playbooks, and best practices as the team scales.
• Advise the sales team on effective ways to position the ScaleOps product.
• Onboard, educate, and enable partners, and support them through sales cycles.
• Continuously develop your sales and technical skills through self-driven learning and ScaleOps' professional development opportunities, while helping others do the same.

What You'll Bring

• 5+ years of hands-on experience with cloud-native technologies such as containers and Kubernetes (required).
• Minimum five years of experience in customer-facing roles such as technical sales or sales/solutions engineering (required).
• Track record of success in a technical pre-sales role, with enough experience selling and implementing technology to earn customer trust at all levels, including senior technical stakeholders.
• Experience informally mentoring or supporting less experienced SEs, with an interest in growing into a more formal leadership track.
• Demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.