Why This Role Stands Out
As a Team Lead at Carglass GmbH, you'll gain valuable leadership experience while ensuring top-notch automotive glass services and customer satisfaction. This role is perfect for a skilled automotive technician with a passion for operational excellence and client care, offering a chance to grow within a reputable industry leader.
Quick Overview
Job Description
Teamleitung (m/w/d) Service Monteure | Aalen, Baden-Württemberg, Germany | On-site
We are a leading national expert in vehicle glass repair and replacement, operating over 410 service centers and 170 mobile units across Germany. Our commitment to safety, reliability, and quality makes us a trusted name in the automotive industry. We pride ourselves on a culture of exceptional dedication and making a difference for our customers.
The Role
- Lead technical operations and ensure adherence to company standards as an on-site operations manager.
- Perform vehicle glass repairs and replacements, including calibration of advanced driver-assistance systems.
- Manage customer service from initial contact through to vehicle handover, ensuring a high-quality client experience.
- Oversee administrative tasks including invoicing, cash handling, and appointment scheduling.
- Implement quality assurance measures and ensure compliance with audit standards.
- Mentor and guide a team of service technicians.
What You'll Need
- Completed vocational training in a relevant trade and several years of professional experience, ideally as an automotive master technician, mechatronics technician, mechanic, or bodywork specialist.
- Willingness to complete a qualification assessment or already possess "Betriebsleiter (HWK)" certification.
- A strong commitment to our company values, embracing diversity and inclusion.
- Possess a valid Class B driver's license, good German language skills, and proficient PC and administrative skills.
- Excellent customer focus, service orientation, and strong communication abilities.
- Ability to work effectively both independently and as part of a team with a high degree of trust and collaboration.
What's On Offer
- Competitive starting salary of at least €3,200 gross per month for full-time employment, with part-time options available.
- Additional €300 gross monthly allowance for operational management responsibilities, plus other responsibility bonuses.
- Annual holiday and Christmas bonuses, totaling €2,124 gross.
- 30 days of annual leave, plus additional special leave and sabbatical options.
- Company benefits including vehicle and bicycle leasing options, and mobility allowances.
Apply via Haystack today!
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