Senior KYC Onboarding Lead - Institutional Clients - G MASS Consulting

Our client’s Networks group offers best-in-class technology and industry-leading practices to help firms manage risk, meet regulatory requirements, and streamline compliance. Their solutions provide a single source of truth on customer and vendor data, enabling firms to reduce costs, reuse information efficiently, and improve operational processes through innovative technology.

We are seeking a Senior KYC / Onboarding Lead to work with a leading alternative investments firm in this client-facing role, where you will be leading and assisting with everything relating to the KYC and onboarding processes, including management of workflows and driving operational efficiency.

Responsibilities

• Serve as the primary point of contact for new client onboarding, ensuring timely and accurate completion of all onboarding deliverables.
• Provide end-to-end oversight of the onboarding process across multiple clients, independent of product type and in line with internal policies and regulatory standards.
• Review and interpret client legal, financial, and entity documentation to support onboarding approvals.
• Lead client-facing onboarding discussions, providing clear status updates and proactively managing risks or issues.
• Identify process gaps or inefficiencies within onboarding workflows and collaborate with stakeholders to implement improvements.
• Build strong working relationships with internal teams (Operations, Legal, Compliance, Technology) to ensure smooth onboarding execution.
• Provide day-to-day oversight, guidance, and quality assurance for a Junior Analyst supporting onboarding activities.
• Support long-term client relationships by delivering a controlled and efficient onboarding experience.
• Rapidly develop expertise in internal systems, tools, and client-specific onboarding requirements

Requirements

• 3+ years’ experience in a KYC / Onboarding role, ideally within Financial Services
• Familiarity with KYC constitutional documents and onboarding processes
• Strong analytical, project management, and problem-solving skills
• Excellent communication and presentation abilities
• Basic understanding of financial services and investment management operations
• High attention to detail with a focus on quality and process improvement
• Ability to work collaboratively with both senior and junior team members
• Proficient in Microsoft Office; strong Excel skills preferred

Benefits

Salary: up to $65k

Length: 12+ months, view to extension or permanent contract