Start searching
Back to Jobs
Full timeTechnology

In-Home Tech Support Technician

HelloTechSanta Fe, New Mexico🇺🇸United States

Why this role stands out

This hybrid In-Home Tech Support Technician role offers fantastic opportunities to expand your technical expertise and build strong customer relationships while enjoying flexibility. You'll thrive if you're a problem-solver with excellent communication skills, eager to help people embrace new technology in their homes. Apply today to join a leading tech support service and make a tangible impact!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationSanta Fe, New Mexico, United States

Job description

HelloTech, a leading nationwide tech support service, is seeking a Support Specialist to join our dynamic team. This role involves providing in-home technical support and advice to consumers, covering a range of services including TV mounting, computer repair, and smart home device installations. As a HelloTech Support Specialist, you will be at the forefront of technology and customer interaction, directly resolving issues and enhancing our customers' experience with new technology.

Responsibilities

  • Travel to clients' homes to install, troubleshoot, and repair technical devices.
  • Provide clear and effective solutions to tech-related issues.
  • Educate customers on the use and benefits of their technological equipment.
  • Maintain a high level of customer service and satisfaction.
  • Manage scheduling and timely communication with customers.
  • Prepare service reports and maintain accurate records.

Required Skills

  • Proven technical skills with a variety of electronic devices.
  • Strong problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Comfortable working in customer homes.
  • Ability to manage time and juggle multiple appointments efficiently.

Similar jobs

Apply