Network Specialist - LAN/VOIP with Security Clearance

• *Note: Need to be eligible to obtain/maintain a Public trust clearance.

What You'll Do: • Program and trouble shoot VOIP phone and telecom issues • Administer licensing and users on call Manager • Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines • Perform network cable pulls and install network drops • Work with the network team in resolving network, wireless and VoIP issues • Resolve trouble tickets with Help-Desk team with end to end resolution • Maintain and support tributary equipment belonging to USMMA • Basic physical layer troubleshooting for Network Switches and fiber connections • Monitor and oversee meeting quality and bandwidth usage; use Microsoft Teams Admin Center, Azure portals, and available network/telemetry data to identify and troubleshoot issues involving online meetings. • Support conference rooms and virtual meeting equipment (Polycom, Cisco, ScreenBeam and similar collaboration systems), including setup, configuration, maintenance, and troubleshooting • Support Wireless access points and WAP installations • Perform other duties that can arise in support of USMMA • This position is 100% On-Site (with some limited remote days possible) at Kings Point, NY Qualifications • 1- 3 years experience working with VOIP Call manager • 1-3 years experience with Network and wireless equipment • 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting • 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections • CCNA or VOIP certification preferred Benefits - Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements .

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.