Quick Overview
Job Description
Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Cooperate well with colleagues in own team and across departments
Ensure that all in-house events and meetings run seamlessly - from weddings, dinners, and cocktail parties to conferences
Deliver flawless service to ensure we meet the expectations of our discerning guests
Making a warm first impression on our guests while delivering our standards of service.
Tailor your approach so that high quality results are achieved
Be knowledgeable of the hotel, our facilities and local area
Take ownership of performing the job well in line with the departmental standards
We offer various shifts that can fit your lifestyle, whether you prefer daytime hours or evenings. This will help you to balance your work, studies and personal life.
Unfortunately, we are unable to provide visa sponsorship for this position.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
We are looking for team members who bring:
Team spirit and trustworthiness
Pride to resolve guest and workplace issues
Enthusiasm for learning
Why working with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Meals on duty
Occupational Pension Scheme
Online Assistance Programme
The salary for this hourly team member is £13 gross.
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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