Quick Overview
Job Description
- Full-time
- Department: ACE
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job DescriptionWe are seeking an experienced Senior CRM & Power Pages Developer to play a pivotal role in driving digital service transformation across a high-volume Melbourne based project
In this hands-on engineering role, you will lead the design, custom development, and implementation of enterprise CRM solutions and customer-facing portals. You will bridge complex backend business processes with intuitive front-end digital experiences-leveraging Microsoft Dynamics 365, Power Pages, Liquid Templates, and Power Automate to streamline case workflows and deliver accessible digital services.
Key Responsibilities
CRM Engineering & Customization: Design, build, and deploy enterprise CRM solutions, custom workflows, plugins, and custom APIs to extend core platform capabilities.
Integration & Dataverse Architecture: Integrate Power Portals and CRM platform components with Dataverse, Dynamics 365, and enterprise APIs/web services to ensure seamless cross-system data flow.
Workflow Automation & Data Management: Design and manage complex Power Automate / Power Apps Flows, ETL processes, data migration pipelines, and data quality maintenance standards.
Performance Optimization & Support: Monitor platform efficiency, troubleshoot root causes for technical issues, and optimize front-end portal rendering and backend query performance.
Technical Documentation & Collaboration: Work closely with Business Analysts, Solution Architects, and delivery leads to translate stakeholder requirements into technical user stories, system documentation, and operational runbooks.
QualificationsProven CRM Development Track Record:Multipleyears of hands-on experience developing, customizing, and extending enterprise CRM platforms (specifically Microsoft Dynamics 365 / Dataverse).
Power Pages Specialist: Multiple years of focused experience building Microsoft Power Pages / Power Apps Portals, including Liquid templates, web APIs, and front-end UI customization.
Automation & Integration: Demonstrated experience with Power Automate, custom plugin development (.NET/C#), and RESTful/SOAP API integrations.
Location: Melbourne-based (or willing to work hybrid in Melbourne) with full Australian working rights.
Relevant Microsoft certifications (e.g., Microsoft Certified: Power Platform Developer Associate, Dynamics 365 Developer).
Experience delivering digital portal solutions within public sector, regulatory, legal, or high-volume service environments.
Practical understanding of Agile/Scrum delivery frameworks.
Additional InformationWhy NCS?
This is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.
Ready to make extraordinary happen?
We'd love to hear from you.
We celebrate diversity and inclusion
We value different perspectives, experiences and strengths our people bring. We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.
Applicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.
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