Why This Role Stands Out
This Helpdesk Lead role offers an excellent opportunity to advance your IT leadership career within a reputable company, providing critical support and problem-solving for users. You'll thrive here if you possess strong technical skills, leadership potential, and hold an IAT Level II certification, ready to contribute to a secure and impactful environment. Apply now to join a team dedicated to equal opportunity and professional growth.
Quick Overview
Job Description
Job Title: Help Desk Manager
Location: Colorado Springs
Full-time job with salary and benefits
Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)
Security Clearance: Secret
Responsibilities:
Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.
“CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.
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