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Sr Batch Operations Analyst

Dia Software SolutionsRaleigh, NC🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationRaleigh, NC, United States

Job description

Hi,

Greetings from DIA SOFTWARE SOLUTIONS LLC!

We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position?

Direct client Req:: Need Direct client rek: Need Batch Operator ,Hybrid, NC

PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM !

Job Description:
Responsibilities include:

  • Providing production operations support by executing and monitoring batch process
  • Verifying batch results and supporting nightly production environments across multiple servers.
  • Performing first level analysis of all data interface processing exceptions, logs
  • Escalating unresolved issues and problems according to defined on-call support procedures.

Thetechnician will resolve errors and escalate issues, when necessary, by workingwith functional teams to ensure timely analysis and resolution, in alignmentwith application service level objectives.

Additionalduties include:

  • Supporting the batch monitoring team by analyzing production workflows and recommending improvements to job schedule performance
  • Providing rapid support during outages and assisting in workload automation forecasting
  • Collaborating with the technology design team to ensure backup and recovery systems meet business continuity SLA requirements
  • Working with application support teams and business stakeholders to define acceptable service levels and develop incident management procedures

Fill the above skills in the below box and have consultant to complete

SKILLS MATRIX

Skill

Required

Amount of Experience

Experience

Experience as a GMI Operator and Support specialist capable of monitoring/managing batch steps, analyzing and responding to user queries.

Required

5 Years

Experience with batch operations, job scheduling and monitoring tools.

Required

5 Years

Demonstrated ability to effectively communicate issues and status updates with business users, second level support, and development teams.

Required

5 Years

Experience working with internal teams to identify opportunities to improve the product and customer experience.

Required

5 Years

Demonstrated experience documenting processes and procedures as required.

Required

5 Years

Experience and knowledge on Operating Systems such as Unix, Mainframe and Windows.

Required

5 Years

Experience with relational database skills, Basic SQL programming

Required

5 Years

Experience running shell scripts on a UNIX or similar environment; and reviewing log files.

Required

5 Years

Experience with priority issues, calls with external/internal clients for troubleshooting issues and problem solving.

Required

5 Years

Ability to communicate effectively in both oral and written formats.

Required

DIA SOFTWARE SOLUTIONS LLC.

| DIA SOFTWARE SOLUTIONS LLC.

Direct:

DIA SOFTWARE SOLUTIONS is an Affirmative Action/Equal Opportunity Employer that supports workplace diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All Dia soft staff must be able to demonstrate the legal right to work in the United States. DIA SOFTWARE SOLUTIONS is an E-Verify employer

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