Business Analyst

Bachelor's Degree Required

Experience in business process analysis and documentation (BRDs, FRDs, user stories, traceability matrices) Required (5 Years)

Experience in business process modeling and workflow design using Visio, BPMN, or similar tools Required (5 Years)

Experience working across full SDLC including analysis, design, testing support, and implementation Required (5 Years)

Experience working in Agile and/or Waterfall environments using Jira or similar tools Required (5 Years)

Experience supporting system testing including test case development, UAT execution, and defect tracking Required (5 Years)

Experience in data analysis using SQL, advanced Excel, or Power BI for reporting and validation Required (5 Years)

Experience working with system integration concepts including REST/SOAP APIs and data flow validation Required (5 Years)

Experience with enterprise platforms such as Salesforce, ERP systems, or similar technologies Required (5 Years)

Salesforce Certified Administrator or Business Analyst Desired

Knowledge of Child Welfare Desired

PBA/CBAP Certification Desired

MCSE/CSEP Certification Desired