Full timeTechnology

ServiceNow Delivery Manager

ThinkaheadGurugram🇮🇳India

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeOn Site

LocationGurugram, India

ServiceNow

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The ServiceNow Delivery Manager, in cooperation with the ESM Director, provides technical vision and leadership to the Sales and Delivery teams. The Delivery Manager advises teams on technical issues and their business implications using their expertise in AHEAD's core technology competencies. You will help drive the delivery of client-focused, high-quality projects, AHEAD offering development, technical pre-sales guidance, internal IP and Service Delivery Framework development, and assisting practice leadership on identifying industry trends and future areas of growth.

The ServiceNow Delivery Manager works with peer Delivery Managers, Principal Consultants, and Project Managers to ensure that clients’ business and technical expectations are met appropriately. The Storage / Data Protection Delivery Manager will act as coach, guide, and mentor to team members and will be responsible for the professional growth of those on their team.