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Head of Digital Servicing & Self-Service Experience

The Automobile Associationoldbury, england🇬🇧United Kingdom

Quick overview

SeniorityLeader
Work modeHybrid
Locationoldbury, england, United Kingdom

Job description

The AA is seeking a Head of Product - Digital Servicing to own the product vision, direction and backlog for Service Digitisation. You will lead multiple squads within the Lab and develop Product Owners, working with senior stakeholders across Product, Engineering, Architecture, Operations, Test and Delivery to deliver joined-up digital servicing journeys that enable self-service and improve efficiency.

You will translate strategic objectives and customer needs into a clear roadmap, balancing

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