Postal Domain SME

Job Title: Postal Domain SME

Location: Melbourne, Victoria, Australia

Required Technical Skill Set:

• 10+ years of experience in the postal domain, working with postal operators, courier services, or postal technology providers.
• Strong understanding of postal operations, sorting centers, delivery networks, and regulatory frameworks.
• Experience with postal automation technologies, barcode/RFID tracking, and logistics software.
• Knowledge of Universal Postal Union (UPU) standards and international postal regulations.
• Familiarity with digital transformation trends in the postal sector, including AI, IoT, and blockchain applications.
• Strong analytical and problem-solving skills, with the ability to improve efficiency and service quality.
• Excellent communication skills to work with stakeholders at all levels

Must-Have Skills:

• Provide expertise on postal services, including mail processing, sorting, last-mile delivery, and logistics.
• Analyze and optimize postal operations, ensuring efficiency and cost-effectiveness.
• Support the digital transformation of postal services, including automation, AI-driven sorting, and IoT integration.
• Assist in designing and implementing postal IT solutions, including tracking systems, postal management software, and customer engagement platforms.
• Collaborate with regulatory bodies to ensure compliance with postal laws and international mailing standards (e.g., UPU regulations).
• Conduct research and provide recommendations on emerging postal trends, such as e-commerce logistics and hybrid mail solutions.
• Work closely with cross-functional teams, including business analysts, developers, and project managers, to deliver postal technology projects.
• Provide training and mentorship to teams on best practices in postal operations and technology integration

Good-to-Have Skills:

• Certified Scrum Product Owner (CSPO) or similar certification
• Technical Background: Experience in software development or a technical field.