Quick Overview
Job Description
The Company & Hotel
We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.
Novotel Sydney International Airport is a 271 room hotel, including a 150 seater a la carte restaurant, Bar & 11 Conference rooms. We are located along the Cooks River, near the International Airport.
We are looking for the right person to join the team, someone who can move with the changing business and grow & develop with AccorHotels.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Welcoming our late arrival guests and farewell to our early departures.
- Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property.
- Taking initiative to ensure positive and productive interactions with our customers.
- Undertake the daily reconciliation of the Hotel’s trading, including checking and preparing reports, completing audits, and collating the necessary paperwork for departures.
- Prepare and distribute relevant reports to relevant departments.
- Managing and confirming reservation details and accounts for in-house guest details ensuring all details are recorded accurately.
- Strong analytical skills with a high level of computer literacy and accuracy.
- Ability to work evening shifts 11pm to 7am.
- Excellent time management skills and the ability to work autonomously.
- A hands-on team player with a can-do attitude.
- Initiates contact and establishes rapport easily.
- Willingness to take ownership and have the initiative to carry out different tasks as required.
- A good understanding of finance and accounting practices.
- The ability to coordinate multiple tasks whilst maintaining attention to detail.
- Your Responsible Service of Alcohol (RSA) Certificate.
- Knowledge of Opera Cloud is a bonus.
What is in it for you
- Learning & development opportunities.
- Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.
- Onsite parking, duty meals, and free laundry.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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