Quick overview
Job description
- User-Centered Design – Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users.
- Journey Mapping – Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement. Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
- Interaction and UI Design – Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Skilled in developing intuitive layouts, navigation patterns, and interaction models for intricate systems. Thoughtfully uses animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
- Design System Knowledge – Experience with and contribute to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can then be reused by other teams.
- Cross-Functional Collaboration – Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
- Design System Knowledge – Experience with and contribute to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can then be reused by other teams.
- Cross-Functional Collaboration – Work closely with product managers, engineers, and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $58,000 and $124,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
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