Director of Benefits

Transdev is seeking a Director of Benefits to lead strategy, design, and administration of employee benefit programs across our North American transportation operations. This role oversees health, welfare, retirement, and leave plans to ensure competitiveness, compliance, and alignment with Transdev's safety- and people-focused culture. The Director will manage vendors and brokers, drive cost-effective plan performance, analyze data, and partner with HR and leadership on total rewards strategy. The role also leads benefits communication, supports labor and union-related benefits issues, and champions an inclusive, customer-focused employee experience.

Responsibilities

• Lead design and ongoing refinement of health, welfare, retirement, and leave programs for North America
• Ensure compliance with ERISA, ACA, HIPAA, FMLA, and other federal, state, and provincial regulations
• Manage relationships with carriers, brokers, and third-party administrators, including RFPs and contract negotiations
• Analyze benefits utilization, costs, and trends to inform strategy and budgeting
• Partner with HR, finance, and leadership to align benefits with total rewards and business objectives
• Develop and execute benefits communication strategies that are clear, inclusive, and employee-focused
• Oversee annual open enrollment, plan renewals, and implementation of new programs or vendors
• Provide guidance on union and labor-related benefits issues in partnership with labor relations
• Optimize HRIS and benefits systems and processes for accuracy and efficiency
• Lead and develop benefits team members, fostering collaboration, accountability, and continuous improvement

Required Skills

• Benefits strategy development
• Benefits administration
• HRIS and benefits systems
• Vendor and broker management
• Regulatory compliance (ERISA, ACA, HIPAA, FMLA)
• Data analysis and reporting
• RFP and contract negotiation
• Budgeting and cost management
• Project management
• Employee communication and change management