Financial Training & ERP Specialist

At KPFF Consulting Engineers, we are more than just an engineering design firm. For 65 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being, supporting each member’s professional journey with flexibility, generous benefits, and a collaborative approach to work-life integration.

With over 1,500 professionals across 36 offices nationwide, KPFF’s decentralized structure allows each office the flexibility to pursue projects aligned with their regional strengths. Learn more at www.kpff.com.

The Financial Training & ERP Specialist is an important member of KPFF's Finance and Shared Services team, supporting the daily administration, reliability, and continued development of BST, KPFF's enterprise resource planning system. Reporting to the Senior Finance Manager, this role will serve as a primary resource for user support, troubleshooting, security administration, system testing, configuration changes, and new functionality.

This position will work closely with Finance, Accounting, Information Technology, and employees across KPFF to understand system issues, identify practical solutions, and explain technical information in a clear and approachable way. The Financial Systems Analyst will also help document processes, coordinate system changes, and improve how KPFF uses BST as the Finance team assumes greater ownership of the platform.

The ideal candidate is curious, resourceful, and comfortable working through problems that do not always have an obvious answer. Direct BST experience is helpful but not required. This role is well suited for someone with strong enterprise systems experience who enjoys troubleshooting, teaching, and helping users work more effectively.

Key Responsibilities

Systems Administration and User Support

• Serve as a primary point of contact for ERP questions, service requests, and system issues, following each item through resolution or appropriate escalation.
• Troubleshoot systems and user access issues by identifying root causes, evaluating options, and implementing practical solutions.
• Maintain and update user accounts, security roles, permissions, and related system access in accordance with company practices.
• Support day-to-day system administration, configuration, data maintenance, and other recurring activities required for reliable BST operations.
• Coordinate with internal partners and BST contacts when an issue requires additional technical assistance.
• Maintain responsive, service-oriented communication with users and provide updates on open questions, issues, and planned changes.

Testing Implementation and System Improvement

• Plan, coordinate, and complete testing for system updates, configuration changes, enhancements, integrations, and new functionality.
• Develop test scenarios, document results, identify issues, and confirm that changes work as intended before release.
• Support the rollout and implementation of new BST features and initiatives.
• Evaluate system issues and requests with attention to their impact on Finance processes, project-based operations, reporting, security, and the employee experience.
• Identify features, workflows, or system capabilities that KPFF could use more effectively and recommend practical improvements.
• Look for opportunities to reduce manual work, improve consistency, and strengthen processes through system changes, automation, or workflows.

Documentation Training and Business Partnership

• Create and maintain system documentation and standard operating procedures.
• Explain system issues, changes, and solutions clearly to both technical and nontechnical audiences.
• Learn and educate groups on KPFF PowerBI reporting.
• Provide individual or group training when users need help understanding a process, resolving an issue, or adopting new functionality.
• Partner with Finance and Accounting team members to understand business needs and translate them into clear system requirements or solutions.
• Build a working understanding of KPFF's project-based business processes so that system support and recommendations reflect how teams use BST in practice.
• Support additional ERP and finance projects as the role and the team's responsibilities continue to develop.

Required Qualifications

• Bachelor’s degree in Information Systems, Business, Finance, Accounting, Business Analytics, or a related field, or an equivalent combination of education and relevant experience.
• Typically three or more years of experience supporting an ERP, financial system, enterprise application, or related business technology.
• Hands-on experience independently troubleshooting application or process issues, identifying root causes, and following problems through resolution or appropriate escalation.
• Hands-on experience developing or executing system tests and supporting upgrades, implementations, configuration changes, or new functionality rollouts.
• Experience creating and maintaining system or process documentation, user guides, test scripts, training materials, or standard operating procedures.
• Ability to understand business needs and translate them into clear system requirements or practical solutions.
• Strong written and verbal communication skills, including the ability to explain technical information to nontechnical users.
• Strong organizational skills and the ability to manage support requests, testing activities, documentation, and competing priorities.
• Collaborative and service-oriented approach, with the ability to work effectively across Finance, Accounting, Information Technology, and operational teams.

Preferred Qualifications

• Experience supporting BST or another ERP within an architecture, engineering, construction, consulting, or project-based professional services environment.
• Familiarity with project accounting, financial operations, labor and project data, or related business processes.
• Exposure to reporting tools, data validation, system integrations, workflow automation, SQL, Power BI, or similar technologies.

Physical Demands and Work Environment

• Duties are typically performed in a normal office environment while sitting at a desk.
• Ability to work at a computer for several hours per day and communicate by telephone or virtual meeting platforms.
• May occasionally need to lift items weighing up to 15 pounds.
• Work in our downtown Seattle office five days per week, with flexible work hours between 7:00 a.m. and 5:00 p.m.

Culture and Benefits

At KPFF, we're a community shaped by collaboration and a shared commitment to doing thoughtful work. This role offers the opportunity to make a meaningful contribution through:

• Impact: Help strengthen the systems and processes that support financial operations and employees across KPFF.
• Autonomy and Support: Take ownership of system support and improvement work while partnering closely with an experienced and collaborative team.
• Growth: Build deeper expertise in enterprise systems, project-based business operations, Finance processes, testing, security, and implementation.
• Community: Join a purpose-driven firm that invests in its people and the communities it serves.

Benefits

We are passionate about supporting our employees through flexible and comprehensive benefits:

• 401(k) retirement savings plan with employer contribution
• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts
• Life insurance
• KPFF Paid Family Leave
• Short-term and long-term disability insurance
• Paid holidays, including two floating holidays
• Paid time off, including vacation, sick leave, and jury duty
• Subsidized ORCA bus and transit pass

Compensation

The base salary for this role is competitive and will be determined based on the candidate's experience, education, and skills. The expected range for a qualified candidate is $90,000-$110,000. This position is classified as non-exempt and is eligible for overtime in accordance with applicable federal and state law.

Additionally, we offer performance-based bonuses to recognize and reward outstanding contributions in each Reporting Center. During the interview process, we'll address any questions you may have about the overall compensation package and benefits.

Work Authorization

This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now or in the future.

KPFF Consulting Engineers participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

KPFF Consulting Engineers is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, creed, ethnicity, national origin, religion, marital status, sex/gender (including sexual orientation or gender identity), pregnancy, veteran status, citizenship status, physical or mental disability, or any other protected basis.