Product Manager 4

Job#: 3055659
Job Description:
Product Manager 4
Location: Deerfield, Illinois (Remote)
Role Overview
This position drives the strategy, design, and execution of advanced SMS software solutions to elevate user engagement. The successful candidate will collaborate closely with engineering, design, marketing, and cross-functional product teams to deliver high-impact platform enhancements. Key responsibilities include defining comprehensive product requirements, analyzing engagement data, and implementing strategic guardrails to ensure regulatory compliance.
Key Responsibilities

• Oversee the end-to-end development and implementation of robust SMS software solutions
• Collaborate with cross-functional business, product, engineering, design, and marketing teams
• Define and document product requirements for new features, enhancements, and platform migrations
• Analyze engagement data, track performance KPIs, and execute structured A/B testing
• Ensure strict compliance with SMS regulations and establish systemic guardrails to prevent messaging abuse
• Prioritize high-impact features and maintain the comprehensive product roadmap

Required Qualifications
Education: Bachelor's degree in Computer Science, Business Administration, or a related field is preferred.
Experience: Minimum of 6 to 8 years of software product management experience, specifically demonstrating a strong background in SMS technologies and the messaging landscape.
Technical Skills: Proven experience with SaaS delivery models, agile development methodologies, and tools such as Azure DevOps. Proficiency in user testing methodologies and data analysis is required.
Preferred Qualifications

• Experience with alternative messaging channels including RCS, WhatsApp, and push notifications
• Familiarity with user growth, engagement strategies, and copywriter collaboration for text copy optimization
• Proficiency in data analytics tools such as PowerBI and Adobe Analytics
• Strong analytical, problem-solving, and multi-project prioritization skills

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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