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Account Service Specialist

SwiftX Inc.Santa Fe Springs, California🇺🇸United StatesPosted Oct 13, 2026

Quick Overview

Salary
$21 - $25/hr
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Santa Fe Springs, California, United States
Posted
11 hours ago
Scheduling

Job Description

  • Assist with daily pickup scheduling and dispatch coordination
  • Follow up on pickup status and report delays or issues
  • Communicate with drivers and customers regarding basic pickup updates
  • Assist with pickup arrangements for key customers
  • Help handle basic pickup issues and escalate when needed
  • Maintain pickup records and update operational information
  • Support communication between warehouse, transportation, and other teams
  • Assist with daily operational tasks and peak season support
  • Complete other tasks assigned by the supervisor or manager
  • Bachelor’s degree preferred
  • Strong communication and coordination skills
  • Detail-oriented with strong problem-solving abilities
  • Ability to work in a fast-paced operational environment
  • Proficiency in Excel and basic operational systems
  • Strong organizational and multitasking skills
  • Bilingual in Mandarin and English
  • Supervisor: 60k-75k + Bonus / Specialist: 21-25/hr +1.5OT +Bonus
  • 7 PTO days
  • 5 Paid Sick Leave Days
  • 6 Paid Holidays
  • 401K
  • Medical insurance, Dental and Vision Insurance, STD/LTD

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Apply with Auto ApplyOr apply on SwiftX Inc.'s site