VTC Technician with Security Clearance

MANTECH seeks a motivated, career and customer-oriented VTC Technician to join our Air Force team at Eglin AFB . The VTC Technician's primary function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. Responsibilities include, but are not limited to: * Tier I & II customer support
* Scheduling conferences using Cisco's TelePresence Management Suite (TMS)
* Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
* Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
* Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out Minimum Qualifications: * Bachelor's degree in related discipline from an accredited college or university. 2 additional years of experience may be substituted for a degree
* 2+ years of experience with hands-on/practical experience in the installation, configuration and operation of classified and unclassified VTC systems
* Active / valid DoD 8570.01-M IAT-II certification
* Working/practical knowledge and understanding of IP networks and how they are implemented as part of VTC systems
* Experience providing Tier I and II customer support of VTC systems; e xperience with configuring and managing Cisco switches; e xperience with General Dynamics Type 1 encryption devices (e.g. TACLANE).
* Familiarity with audio / video standards (e.g. H.323 / SIP protocols).
* Hands-on experience conducting site surveys remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
* Practical experience conducting on-site VTC system installations to include end network device configuration, equipment installation / configuration, and system check-out. Security Clearance: * Must have a current/active Top-Secret Clearance with SCI Eligibility
* Eligibility for access to Special Access Program Information
* Willingness to submit to a polygraph. Physical Requirements: * Must be able to remain in a stationary position 50%
* Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
* Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations