Cloud System Engineer

About us

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation.

About the role

The Cloud Systems Engineer is responsible for managing, supporting, and improving HammondCare's cloud and server infrastructure, ensuring secure, reliable, and efficient technology services across the organisation.

Responsibilities

• Design, manage, and optimise hybrid cloud infrastructure across Microsoft Azure and on premises environments.
• Administer and support Windows Server, Active Directory/Entra ID, virtualisation platforms, and core infrastructure services.
• Manage Azure resources, identity services, storage, networking, backup, and disaster recovery solutions.
• Provide Level 3 technical support, troubleshooting complex infrastructure and cloud related issues.
• Lead and execute infrastructure upgrades, migrations, cloud adoption, and modernisation projects.
• Maintain security, patching, vulnerability management, compliance, and operational standards.
• Monitor infrastructure performance, availability, capacity, and resilience to ensure reliable service delivery.
• Manage enterprise file, print, SharePoint, backup, and business continuity services.
• Develop and maintain technical documentation, standards, procedures, and architecture artefacts.
• Collaborate with internal teams, vendors, and service providers while supporting change, incident, and problem management processes.
• Drive cloud governance, cost optimisation, and continuous improvement initiatives.
• Participate in after hours support and on call activities for critical incidents.

What we can offer you

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
• Additional leave purchase options and 14 weeks paid parental leave
• Flexible working options, including hybrid arrangements
• Discounts on everyday products and services
• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
• Free access to independent counselling support for employees and families
• Health & Wellbeing programmes
• Reward & Recognition programmes
• Referral bonuses
• Career and professional development opportunities

What we are looking for

• Commitment to HammondCare's Christian Mission and values.
• Bachelor's degree in information technology (or related field), or equivalent practical experience.
• 3-5 years' experience in a Cloud Systems Engineer, Infrastructure Engineer, or similar role.
• Experience designing and supporting enterprise infrastructure, cloud platforms, and technology solutions.
• Strong expertise in Microsoft Azure, hybrid cloud infrastructure, Windows Server, virtualisation (VMware/Hyper V), and Microsoft 365.
• Experience managing identity, security, networking, SharePoint, storage, backup, disaster recovery, and business continuity solutions.
• Strong skills in infrastructure security, patching, vulnerability management, automation (PowerShell/Python), and troubleshooting.
• Excellent communication, stakeholder management, customer service, and project delivery capabilities.
• Ability to work independently, collaborate effectively, and provide on call /after hours support when required.
• Certification in Microsoft or equivalent (MCSE, Azure/AWS) desirable.
• ITIL certification desirable.
• IT security experience desirable.

Pre-Employment Checks

All short listed applicants for these positions will be asked to consent to a criminal record check and reference checks.

EEO Statement

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.