Brand Home Guide

Job Title:  Brand Home Guide

Function: Global Marketing

Location: Jura Distillery, Isle of Jura

Job Level: (Internal Reference Only) 2

Contract: Full Time or Part Time - Permanent or Contract

Role Reports to: Brand Home Manager

Date vacancy will close: 23rd October 2026. Where we receive high numbers of applications we may close vacancies early.  If you think this is the right opportunity for you please don't delay in applying!

Who we are:

Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand-out.  Enabled by our brilliant community of 675 colleagues, reaching across 17 countries and counting.  We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community.  Ready to hear more?

What the opportunity looks like:

The Brand Home Guide supports the Brand Home team to ensure that guests have the best experience possible while visiting the Jura Distillery. This includes hosting daily tours and tastings, serving customers in the shop as well as assisting in the running of the Jura Lodge.

We’re flexible on how this opportunity could work and are happy to consider full-time or part-time hours, on either a permanent or contract basis.

• Greet customers in a warm and friendly manner, ensuring the best levels of service at all times.

• Lead enjoyable & authentic guided tours of the distillery delivering the key messages across brand, process, history and products.

• Communicate your knowledge of Jura and the local area to deliver an authentic and entertaining tour experience.

• Conduct enjoyable tastings of Jura whiskies to visitors and invited guests.

• Ensure all customers receive the best possible service every time they visit the Brand Home.

• Assist in the maintenance and standards on the shop floor for all displays and merchandise.

• Keep stock clean and presentable at all times.

• Uphold the company values by collaborating positively with all employees.

• Provide resilience support cover with a range of housekeeping duties for the Jura Lodge.

• Ensure H&S standards are upheld and complied with on site.

Skills and experience that will help you be a success:

For this role we're looking for:

• Some previous retail experience is preferred.

• Previous experience of working with the public is preferred.

• Previous experience of cleaning is desirable, including the use of chemicals and using cleaning machinery safely.

• A love of whisky is preferred.

We believe that everyone has the potential for growth in our roles!  You may feel you don't tick every box for this role, but if you believe you have relevant experiences that could help you succeed we'd much rather you apply rather than rule yourself out based on any self-limiting beliefs!  

Why join us:

We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies. Our Rewards & Benefits page has further information.

Our application process:

If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.  

Our team read each and every application, therefore you'll hear back from us in due course.

Candidate guidance on the use of AI in the application and screening process can be found on our career site.

Should you require any adjustments to our recruitment process to help you be at your best then please contact us at HRTeam@whyteandmackay.com and we'll do what we can to support.